FAQs

FAQs

How can I contact Linc and Lottie?

Please email us at hello@lincandlottie.com for all enquires. Our team will be in touch within 1-2 business days for a response.

How much is delivery?

We use Australia post to ship our packages worldwide.

Australia
– Standard: $9
– Express: $12

*If you spend $150AUD or more you will get FREE shipping Australia wide

International shipping
– New Zealand: $14.95
– Rest of the world: $24.95

Does Linc and Lottie deliver worldwide?

Yes! We love sending our beautiful pieces around the world.

What is your returns policy?

We offer returns on all full priced items within 14 days of delivery for an online credit.

I have received an item and I think its faulty, what do I do?

First of all, we are sorry to hear this has happened! We are more than happy to assist you with this fault. Please email your name and order details along with images of your item to hello@lincandlottie.com and we will help you out.

What happens if the size I want isn’t available once you receive my return?

Unfortunately we cannot guarantee that the item you are after will be in stock.

Your credit can be used to purchase an item of your choice or choose something else you love! Our credit notes have 36 months validity.